Thanks for shopping at BubsyWinks.

Your satisfaction is our priority. If your purchases are damaged, we are here to help.

 Returns

Due to the nature of the items on our website, unfortunately we cannot offer a refund or exchange for change of mind. However if the item is damaged we do offer an exchange. Please contact us within 7 days from the date you receive your purchases. To be eligible for an exchange, your item must be unused and in the same condition that you received it and must be in its original packaging with tags.

 You must have the receipt or proof of purchase.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Once we receive your returned item we will immediately notify you after inspecting the item. If your return is approved, we will initiate an exchange and send you either a replacement for that item or any other item that you request in exchange.  We will not charge any shipping for the replacement.